Industry Professionals
AI in Hospitality & Tourism – Practical Applications for Industry Professionals
Unlock the power of AI — no tech expertise required.
Join us for a transformative half-day workshop designed specifically for Tasmania’s hospitality and tourism professionals. AI in Hospitality & Tourism cuts through the jargon to deliver practical, hands-on insights into how artificial intelligence can enhance guest experiences, improve operational efficiency, and strengthen decision-making.
Delivered in Hobart, with other locations by demand - please get in touch - courses@thtacademy.org.au
Bar Ops 101: Level Up Your Skills
Already got your RSA? Now it’s time to take your bar game to the next level. This course dives deep into the essentials of running a bar, from the theory to the hands-on hustle. You’ll master everything from prepping garnishes and polishing glasses to handling start-and-end-of-shift routines. Plus, we’ll teach you how to keep safety and sustainability top of mind while you’re mixing drinks and making it all run smoothly. Let’s make you a bar pro!
Basic Knife Skills
Learn the fundamentals of knife work with this immersive one-day workshop designed for beginners and budding hospitality professionals.
Led by experienced chef-trainer, Stephen Lunn, this hands-on course combines demonstration with practical experience to build your confidence and precision in the kitchen. You'll learn the essential techniques behind selecting, handling, sharpening, and maintaining your knives for both safety and efficiency.
The course emphasizes practical application, allowing attendees to practice techniques in a supportive environment.
Basics to Brilliant with Villino Coffee Roasters
Already completed our Introduction to Barista Skills course and ready to level up? This 3-hour hands-on session is all about putting your skills into practice, with a focus on milk texturing and workflow under café-style conditions.
With just four participants per session, you’ll have your own machine and plenty of time to dial in your technique. Expect expert guidance, one-on-one feedback and coaching, and the chance to build confidence behind the machine. This is a less structured class, where students can highlight areas they’re looking to refine, and our instructor will customise your practice to achieve these goals.
Cocktail Masterclass with the Crew from Rude Boy Hobart
Ready to shake things up? This course will take you on a journey into the exciting world of cocktails, from classic drinks to the quirky characters who created them. You'll learn all about the spirits that make your favorite cocktails tick—how they're made, what makes each one unique—and of course, how to whip up a round of drinks like a pro!
Whether you’re just getting started or already shaking with the best of them, this class is packed with fun, insider tips, and skills to take your cocktail game to the next level.
Cruise Guide Burnie
Whether you're a volunteer, casual guide, or someone looking to get involved in supporting the cruise season, this one-day course will give you the tools and confidence to deliver a warm, safe, and memorable experience for passengers.
Led by Specialist Industry Manager from the Tourism Industry Council Tasmania, Larni Davies, and in partnership with WxNW, TasPorts and the Burnie City Council this free session is tailored specifically to the Burnie cruise season, with practical tips, local insights, and real-world scenarios to help you feel prepared and supported in your role.
Free to attend – but early enrolment is essential
Cruise Guide Hobart
Whether you're a volunteer, casual guide, or someone looking to get involved in supporting the cruise season, this one-day course will give you the tools and confidence to deliver a warm, safe, and memorable experience for passengers.
Led by Specialist Industry Manager from the Tourism Industry Council Tasmania, Larni Davies, and in partnership with TasPorts and Destination Southern Tasmania this free session is tailored specifically to the Burnie cruise season, with practical tips, local insights, and real-world scenarios to help you feel prepared and supported in your role.
Free to attend – but early enrolment is essential
Difficult Conversations
Distill Your Passion for Spirits
Enhance your spirits expertise with this masterclass designed for bartenders and beverage professionals in Tasmania. Discover the history, production, and unique profiles of spirits, from whiskey and rum to gin and liqueurs. Through guided tastings, learn to identify flavors and craft perfect pairings. This course is ideal for those passionate about elevating their bar knowledge and creating memorable customer experiences.
Event Skills Program
Are you ready to build a career in Tasmania’s dynamic events and festival industry?
Do you have a passion for creating unforgettable experiences across music, sport, culture, and business events?
The Tasmanian Hospitality & Tourism Academy (THTA) is excited to introduce the Event Skills Program, a practical, job-ready training initiative designed to prepare you for real-world success in the state’s growing event and festival sector.
This intensive program combines structured theory with hands-on experience at live events—giving you the skills and confidence to step straight into the workforce.
Food Safety Supervisor (ONLINE)
THTA has partnered with the Queensland Hotels Association (RTO 30826) to provide a nationally recognised online training program for Food Safety Supervisors (SITXFSA005 and SITXFSA006).
In Tasmania, all licensed food businesses must have an accessible Food Safety Supervisor (FSS). The Food Safety Supervisor qualification must have been attained within the last five years, as there was previously no expiry date on the certificates. The best practice is a business should nominate a Primary and a Secondary Food Safety Supervisor for each site/premises.
The training for Food Safety Supervisors encompasses the following units:
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SITXFSA005 – Use hygienic practices for food safety &
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SITXFSA006 – Participate in safe food handling practices
For enrolment, assessment or payment assistance, please call QHA on (07) 3221 6999
ENROL NOW
GOVLAW - Anti-Money Laundering and Counter-Terrorism Finance Training - ONLINE
THTA has partnered with GOVLAW to offer Anti-Money Laundering and Counter-Terrorism Finance Training for $75.00.
Does your Pub, Club or casino have gaming machines (‘pokies’)?
Under federal AML/CTF law all gaming staff and management must complete anti-money laundering training at appropriate intervals. Failure to comply is a breach of the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) (AML/CTF Act) and civil penalties (fines by AUSTRAC) may apply.
GOVLAW AML/CTF training for gaming venues is available online and on-demand and includes:
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The latest AUSTRAC suspicious matter indicators
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What steps are required for any high-risk customers
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The key changes under the AML/CTF reforms, from 2026
GOVLAW AML/CTF training includes a randomised question bank, access to login for up to 12 months and a certificate for download. The course is presented by a lawyer with over 10 years prior employment experience at the regulator, AUSTRAC.
This AML/CTF training can be used for induction and/or refresher training for gaming staff and management.
Participants can enrol at any time, via the GovLaw website.
Housekeeping 101: The Essentials
This beginner-friendly course is your gateway to becoming a pro at creating unforgettable guest experiences. Learn the ins and outs of housekeeping, from mastering the use of cleaning tools and products to prepping rooms like a five-star pro. You’ll also dive into personal presentation and the little touches that make a big impact on guest satisfaction. Get ready to level up your skills and make every stay memorable!
Intermediate Latte Art: Take Your Coffee Game to the Next Level
Already mastered the basics of brewing and steaming? This course is for baristas with at least 3 months of hands-on experience and a solid foundation in coffee-making. It’s all about stepping up your latte art skills to create stunning designs that wow your customers.
Introduction to Barista Skills
Our Introduction to Barista Skills is your gateway to mastering the art of coffee. This course dives into everything you need to know, like picking the perfect coffee beans, grinding them just right, and getting hands-on with the latest coffee machines to create amazing drinks.
Whether you're just stepping into the coffee scene, looking to shake off the rust, or making a comeback after a break, this course has got you covered. Get ready to impress your friends with your newfound barista skills! Let’s brew some magic together!
- All Introduction to Barista Skills courses are available to those under 16 years old however participants must be accompanied by a full fee-paying parent/guardian.
After a coffee refresher just for your team? Get in touch- courses@thtacademy.org.au
Introduction to Cookery: Classic Kitchen Basics
Want to turn your love of cooking into a career? This course is your ticket to working in commercial kitchens—from cafés and kiosks to pubs and small restaurants. Whether you’re aiming to work in a cafeteria or as a function caterer, we’ve got you covered.
Perfect for beginners, this course is ideal if you’re looking for an entry-level cooking job but don’t have much experience yet. If you've cooked at home and know your way around basic kitchen terms and knife skills, you’re good to go. Time to level up your kitchen game and make it in the real-world food scene!
Introduction to Food and Beverage Service
Get ready to level up your service game with the Tasmanian Hospitality and Tourism Academy’s entry-level course designed just for food and beverage attendants! This hands-on course is all about giving you the practical skills and know-how to deliver top-notch service that leaves a lasting impression.
You’ll dive into everything from getting ready for service and rocking table service to clearing dishes like a pro. We’ll also focus on effective communication,
looking sharp and showcasing the unique vibe of Tasmania in every interaction. If you’re looking to shine in the hospitality scene, this course is your ticket! Let’s make every dining experience unforgettable!
Introduction to Tourism: Unveiling the Industry
This program offers insights into key tourism roles, such as tour guiding, visitor services, and event support, helping you build the skills needed to stand out to potential employers. Gain practical knowledge about Tasmania’s vibrant tourism sector, including tips for working with local businesses and creating memorable guest interactions.
Whether you’re exploring career options or looking for your first job in tourism, this course provides the foundation you need to succeed in one of Tasmania’s most exciting and dynamic industries.
Mastering Conflict Resolution with Customers
Handling customer complaints like a pro is a must-have skill for any team. This course will teach you how to navigate and resolve conflicts smoothly, whether with customers or coworkers. You’ll learn communication strategies that get results and practice using proven conflict resolution techniques to keep things calm and productive. Ready to turn tough situations into win-win outcomes? Let’s make it happen!
My Leadership Journey
A practical leadership program for supervisors and team leaders ready to lead with confidence, clarity and authenticity.
Build self-awareness, strengthen your leadership skills and discover how you lead best. Each stand-alone module delivers practical tools you can use immediately, while together they create a connected journey of growth, reflection and real-world application.
Six stand-alone modules. Flexible entry. Lasting leadership impact.
How the program works:
The program consists of six stand-alone modules. Participants can join any module at any time and still gain meaningful, practical value. Cost is $150 per module.
Completed together, the modules form a connected leadership journey, allowing learning to deepen over time through reflection, practice and application.
All modules delivered in Hobart, with the exception of Module 1: My Leadership Ground (also offered in Launceston and Devonport). Other locations by demand, please get in touch - courses@thtacademy.org.au
Click 'Learn more' to build your 'Leadership Journey'!
Provide Responsible Service of Alcohol (RSA) - (FACE TO FACE) - $50.00 (Hobart/Launceston) $65.00 (Regional Tasmania)
For assessment and enrolment assistance, please call QHA on (07) 3221 6999
For payment queries, please contact THTA on info@thtacademy.org.au
Provide Responsible Service of Alcohol (RSA) - ONLINE
THTA has partnered with the Queensland Hotels Association (RTO 30826) to provide a nationally recognised online accredited training program for SITHFAB021 Provide Responsible Service of Alcohol (RSA). The training program is suitable for those who are involved in the sale and supply/service of alcohol according to relevant Tasmanian regulations. The training focuses on the performance outcomes, skills, and knowledge necessary for the responsible sale, service, or supply of alcohol.
Participants have 12 months to complete and can ENROL at any time!
For enrolment or assessment assistance, please call QHA on (07) 3221 6999
For payment queries, please contact THTA on info@thtacademy.org.au
Visitor Experience Guide
Ready to become a day tour guide in Hobart or are you an existing guide that would love to undertake a refresher? Our one-day course will teach you how to warmly welcome visitors to Hobart and Tasmania offering them a friendly and smooth start to their visit. You’ll enhance your customer service skills to be the perfect ambassador for Tasmania, while learning about Hobart’s rich history, culture, and attractions. Learn how to keep guests engaged and comfortable as you build essential communication and time management skills and earn Tassie Tourism Ambassador recognition to ensure a memorable experience for everyone. Join us and make every visitor’s time in Hobart unforgettable!
*Industry requirements suggest that you also have a current first aid certificate to obtain work.
Wine Knowledge: Sip, Swirl, and Serve with Confidence
Expand your understanding of wine with this engaging course designed for hospitality professionals in Tasmania. Explore the fundamentals of winemaking, key grape varieties, and regional differences that make each bottle unique. You’ll gain confidence in tasting, describing, and recommending wines, enhancing your customer interactions and service skills. Perfect for front-of-house staff, wine enthusiasts, or anyone looking to elevate their wine knowledge in the vibrant Tasmanian hospitality scene.
This program will run every Tuesday from 5.30 pm until 8.30 pm in central Hobart.