THTA | Course Details

Mastering Conflict Resolution with Customers

Mastering Conflict Resolution with Customers

Handling customer complaints like a pro is a must-have skill for any team. This course will teach you how to navigate and resolve conflicts smoothly, whether with customers or coworkers. You’ll learn communication strategies that get results and practice using proven conflict resolution techniques to keep things calm and productive. Ready to turn tough situations into win-win outcomes? Let’s make it happen! 

 
 

Target Audience


4 HOURS
 

SCHEDULED
DATES
2
ONSITE AT
YOUR VENUE or PUBLIC COURSES
4
CERTIFICATE
ISSUED

Handling customer complaints like a pro is a must-have skill for any team. This course will teach you how to navigate and resolve conflicts smoothly, whether with customers or coworkers. You’ll learn communication strategies that get results and practice using proven conflict resolution techniques to keep things calm and productive. Ready to turn tough situations into win-win outcomes? Let’s make it happen! 

 
 

4 HOURS
 

SCHEDULED
DATES
2
ONSITE AT
YOUR VENUE or PUBLIC COURSES
4
CERTIFICATE
ISSUED

There are no dates currently available for this course, please contact info@thtacademy.org.au for further information.

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There are no dates currently available for this course, please contact info@thtacademy.org.au for further information.

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