AI in Hospitality & Tourism – Practical Applications for Industry Professionals

Unlock the power of AI — no tech expertise required.

 

Join us for a transformative half-day workshop designed specifically for Tasmania’s hospitality and tourism professionals. AI in Hospitality & Tourism cuts through the jargon to deliver practical, hands-on insights into how artificial intelligence can enhance guest experiences, improve operational efficiency, and strengthen decision-making.

 

Delivered in Hobart, with other locations by demand - please get in touch - courses@vxt.org.au

Targeted Audience

4 HOURS

SCHEDULED DATES

ONSITE AT YOUR VENUE or PUBLIC COURSES

CERTIFICATE ISSUED

Learning Methods

Key Takeaways:

·  Understand AI fundamentals and build your AI literacy

·  Learn how operators in your industry are already using AI effectively

·  Discover tools to enhance your workflows — where the only limit is your imagination

·  Explore ethics covering privacy, workforce, global security and environmental considerations

·  See live demonstrations of AI tools that can be tailored for hospitality and tourism businesses.
 

Facilitated by Paul McDonald, this interactive 4-hour session explores current AI trends, real-world case studies, and the ethical considerations facing the industry today. Learn how to apply AI tools right away — whether you manage a hotel, run a restaurant, guide tours, or deliver visitor experiences — without needing a technical background.

 

About the presenter:

Paul brings over two decades of experience in the tourism industry, with a career that spans guest experience, sales, marketing, and digital transformation. Originally from New Zealand and now based in southern Tasmania, Paul has held senior leadership roles with tourism operators across both countries, including Tas Walking Co.

Driven by a passion for wild places and the visitor experience, Paul has more recently focused on the intersection between commercial business and technology—helping organisations adapt, integrate digital tools, and respond to changing customer expectations. While not a technical AI expert, Paul approaches this space with curiosity and practical insight, offering a grounded perspective on what these emerging tools mean for tourism businesses today.

Ideal for:

Hotel and accommodation managers, restaurateurs, tourism operators, event managers, front-line supervisors, destination salespeople and marketers.