Privacy Policy

Effective from April 2025

1. Introduction

Tasmanian Hospitality and Tourism Academy is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and store your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Collection of Personal Information

We may collect personal information from you when you:

• Visit our website
• Register for an account
• Make a purchase
• Subscribe to our newsletter
• Contact us for support or inquiries

The types of personal information we collect may include your name, email address, phone number, billing address, and payment details.

3. Use of Personal Information

We may use your personal information to:

• Provide and manage our services
• Process payments and transactions
• Improve our website and services
• Send marketing communications (with your consent)
• Respond to inquiries and provide customer support
• Comply with legal obligations

4. Disclosure of Personal Information

We may disclose your personal information to:

• Service providers and third-party partners who assist us in operating our website and business
• Law enforcement or government authorities where required by law
• Other third parties with your consent or as permitted under the Privacy Act

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no data transmission over the internet is completely secure.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser.

7. Access and Correction

You have the right to access and correct your personal information. If you wish to update or request a copy of your personal data, please contact us.

8. Complaints

If you believe we have breached your privacy rights, please contact us. If unsatisfied, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us.

By using our website, you agree to the terms of this Privacy Policy.