THTA | Course Details

Accidental Manager: From "Help!" to Hero

Accidental Manager: From 'Help!' to Hero

Have you found yourself managing a team without formal training? This course is for Tasmanian hospitality professionals stepping into leadership roles. Learn the fundamentals of team management, effective communication, and conflict resolution. Gain practical tools to build confidence, motivate your team, and succeed in your new role, whether you're managing a café, restaurant, or events team. 

Target Audience


2 DAYS

SCHEDULED DATES
2
ONSITE AT YOUR VENUE or PUBLIC COURSES
4
CERTIFICATE ISSUED

Learning Methods

Accidental Manager: From "Help!" to Hero
 

  • Transition from Team Member to Manager – Understand key managerial responsibilities and identify effective leadership styles.
  • Master Effective Communication – Develop skills for clear, empathetic communication and managing difficult conversations.
  • Motivate and Inspire Your Team – Gain practical tools for motivating staff and recognizing achievements.
  • Build Confidence as a New Manager – Overcome self-doubt, manage stress, and make decisions with authority.
  • Develop Key Leadership Skills

Have you found yourself managing a team without formal training? This course is for Tasmanian hospitality professionals stepping into leadership roles. Learn the fundamentals of team management, effective communication, and conflict resolution. Gain practical tools to build confidence, motivate your team, and succeed in your new role, whether you're managing a café, restaurant, or events team. 


2 DAYS

SCHEDULED DATES
2
ONSITE AT YOUR VENUE or PUBLIC COURSES
4
CERTIFICATE ISSUED
Accidental Manager: From "Help!" to Hero
 
  • Transition from Team Member to Manager – Understand key managerial responsibilities and identify effective leadership styles.
  • Master Effective Communication – Develop skills for clear, empathetic communication and managing difficult conversations.
  • Motivate and Inspire Your Team – Gain practical tools for motivating staff and recognizing achievements.
  • Build Confidence as a New Manager – Overcome self-doubt, manage stress, and make decisions with authority.
  • Develop Key Leadership Skills
There are currently no openings available for this course.

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